Benefits:

Opportunity for advancement

Paid time off

RSI Agency, Inc is a 4-person independent insurance office that is looking for a hardworking, detail-oriented customer service representative. Applicants must have a strong work ethic, superior communication and computer skills, be organized, and able to multi-task. Candidates must be outgoing and able to work in a small office, working both independently as well as in a group. Experience in the insurance industry or similar field is preferred. This is the first point of contact with our clients. Having an eagerness to help and problem solve is key to this position. Along with helping clients, candidates will be responsible for assisting agents with data processing and daily activities.

Candidates should have the following qualifications:

Highly organized

Self-motivated

Excellent verbal and written communication skills

Outgoing personality to relate with many types of customers

Able to manage multiple tasks simultaneously while meeting certain deadlines

Obtain proficiency with multiple company and client management software systems

Key responsibilities include but are not limited to:

Greet clients

Handle incoming and outgoing calls and assist clients with questions on their accounts

Process client payments in office and over the phone

Retrieve client information from multiple computer systems, internet sites and the phone.

Process daily reports and incoming and outgoing mail

Assist agents in servicing clients along with preparation of documents

Expanded duties may be added as others are mastered

The candidate will be required to attend a 40-hour offsite training and testing session to obtain a MN Property and Casualty Insurance License. Obtaining this license will be required to maintain this position. Training and licensing is paid for by RSI Agency, Inc.

This is a 40-hour position, Monday through Friday. Normal hours would be 8:00am to 4:30pm.

This position does not include any medical, dental, or 401(k) benefits. Employee will receive 80 hours of vacation time and 48 hours of sick leave. Salary range of $41,000-$44,000.