CSR/Book Keeper

Benjamin Franklin Plumbing of Eastern Iowa of Cedar Rapids, IA

CSR/Book Keeper

Cedar Rapids, IA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Health insurance

    Paid time off

    Now Hiring: CSR/Bookkeeper – Join Our Winning Team!

    Are you a detail-oriented multitasker with recent QuickBooks experience? Do you thrive in fast-paced environments, love providing excellent customer service, and enjoy keeping things organized? If so, we want YOU to join our team as a Customer Service Representative (CSR)/Bookkeeper!

    What We’re Looking For: -QuickBooks Experience (Required): You should have recent experience managing financials with QuickBooks. -ServiceTitan Experience (A Plus): If you’ve worked with ServiceTitan, that’s a major plus! -Strong Customer Service Skills: You’ll be interacting with customers, scheduling appointments, and ensuring satisfaction. -Organizational Skills: Keeping records, handling data entry, and managing bookkeeping tasks with accuracy. -Team-Oriented Attitude: We’re all about collaboration and teamwork to get the job done.

    What You’ll Do: -Manage financials in QuickBooks -Assist with scheduling and dispatching through our service management platform. -Interact with customers, providing exceptional support and service. -Help maintain organized and accurate records for seamless operations.

    Ready to Make an Impact? Apply Today! Join a company where your skills and attention to detail will truly shine. If you’re passionate about customer service, bookkeeping, and being a key part of a successful team, this is the opportunity for you.

    Qualifications:

    2 Years Bookkeeping/Data Entry Experience

    Recent Experience with Quickbooks

    Advanced Computer Skills and Experience

    Financially Literate

    Detail Oriented

    Organized

    Essential Duties & Responsibilities:

    Records Financial Transactions on a Daily and Monthly Basis

    Pays Bills and Records Vendor Invoices

    Maintains Accurate Employee Files and Folders

    Provides Assistance with Customer Service Representative Duties, including Answering Phones, Scheduling Appointments, and Dispatching Service Techs

    Performs Various Other Office and Administrative Duties as needed

    Benefits:

    Fully Paid Employee Health Insurance

    Retirement Fund with Company Matching

    Vacation & Holiday Pay

    Work for a family owned company that will treat you as part of the family, not just an employee

    Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.