CSR/Dispatcher

All-Star Heating and Air Conditioning

CSR/Dispatcher

Knoxville, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid Holidays

    Insurance

    Training & development

    We are seeking a dedicated Dispatcher to join our team. The ideal candidate will have a passion for providing exceptional customer service and possess a strong set of skills in various systems and technologies.

    Duties:

    • Take incoming customer calls, outbound calls
    • Process orders, returns, and exchanges accurately
    • Provide information about products and services
    • Maintain schedule for multiple technicians
    • Maintain accurate records of customer interactions

    Requirements:

    • Excellent communication skills
    • Basic computer knowledge
    • Attention to detail
    • Ability to work well in a team environment