We are now hiring for a busy warehousing and fulfillment firm in the city of Riverside, CA.
Position: Customer Service Representative
Pay: $17/hr

Responsibilities:

• Review and process new orders throughout the day based on start ship dates and delivery dates
• Receive orders on various systems and acknowledge, export, and import into the Warehouse Management software for processing
• Routing orders when necessary
• Track shipments until shipped
• Prepare all shipment documentation (BOLs/packing slips)
• Process new customer requests based on ongoing projects
• Perform data entry for various job tasks
• Ensure that all orders are being handled in a time sensitive manner
• Review vendor routing guides ensure that outbound shipments are compliant and devoid of chargeback issues
• Review and maintain email correspondence, responding to inquiries in a timely manner with clients, vendors and carriers, acknowledging email receipt and researching open issues as needed; maintain positive customer relationships
• Knowledgeable in Microsoft office programs
• Schedule request delivery and pick up appointments
• Maintain closing orders and confirming receipts in a timely manner
• Perform other duties as required by management
• Take initiative to solve a problem before involving management
• Continuously perform all required tasks in a safe manner, adhering to all established safety rules, procedures, and company policies

Please feel free to give our office a call if interested.

Front office recruiter - (951)266-6225