Benefits:
Company car
Flexible schedule
Paid time off
Are you a hands-on worker who thrives in a changing work environment? If you like solving unique challenges and enjoy a varied workload, consider a career as a Surface Experts Technician. This role offers the opportunity to flex your creative problem-solving skills to address a range of 1-hour-or-less repairs.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
WE OFFER:
Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
Great Work/Life Balance: No required overtime, no nights, no weekends
Time Off: Paid holidays and accruable vacation
Flexible Work Schedule: Can accommodate midweek appointments
Paid New Hire Training: Onboarding includes learning alongside a trained technician
Company Car: Each technician drives a branded company vehicle for job duties
Tools Included: All necessary tools and products are provided
Learn a New Trade: Develop skills in a brand-new emerging trade
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Small Business: Local business with an owner who works alongside the team each day
Mentorship Opportunities: Ongoing repair training and career development
Dedicated Help Lines: Technician Support Team on call to assist to questions
DUTIES:
In the Field Daily
Visit 4 or more customers daily
Complete jobs on-site, providing top tier customer service and follow-up
Serve diverse clients from varying industries, including property management companies, hotels, moving services, and construction firms
Customer Service and Communication
Provide extraordinary customer service to property management staff and tenants
Maintain records of work progress and relevant notes within our CRM/Dispatch system
Resolve questions or issues by communicating with the support team
Follow Repair Process
Perform repairs by understanding our exclusive 5-step process
Use every tool in your customized tool-kit
Creatively repair damage by problem-solving
We seek someone with experience working with wood products: cabinetry, carpentry, furniture, etc. You often work with wood materials and coverings: plywood, particle board, melamine, thermo-foil, and solid wood. Backgrounds in cabinetry, fine woodworking, or carpentry will help you accomplish detailed wood repairs.
QUALIFICATIONS
Hands-on work experience – possibly in construction, manufacturing, painting, or personal hobbies.
Backgrounds in facilities maintenance is extremely valuable but not required
The ability to accurately identify, match, and recreate colors is crucial, as color matching is a key aspect of our work.
ABOUT SURFACE EXPERTS
Surface Experts specializes in repairing small damage to a wide range of surfaces, including Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, and Elevator Panels—almost Everything!
We combine conventional trade skills with innovative products and strategies. This unique approach ensures durable, visually pleasing repairs, always performed with a smile.
While our competitors focus on complete resurfacing, we specialize in repairing small imperfections, often no larger than a dinner plate. Our primary goal is complete customer satisfaction, which leads to long-term relationships. We help our clients save time and money, preventing materials from entering landfills.
A standard repair requires just 1-2 tablespoons of product. This allows our technicians to keep their tools and equipment in a small vehicle. Our approach is odor-free, clean, and typically takes less than two hours.
VISION
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
MISSION
Our mission is to develop outstanding teams by investing in strong relationships.
Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.
VALUES
Serve Others
Put Relationships First
No Jerks
Be Humble
Be a Problem Solver
Be Curious
Seek to Understand the Cause of the Problem
Work Smart
Constantly Improve
Trust the Process
Be Organized
Be Teachable
Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.