Job Description

Provide direct supervision of all cage operations during a shift in accordance with Internal Controls and state gaming regulations.

• Provide direct supervision of all cage operations during a shift.
• Supervise, train, schedule and evaluate performance of casino cage personnel.
• Review and monitor documents and transactions to ensure compliance with gaming regulations, company policies and procedures.
• Operate computer to input, update, and access credit and other information.
• Ensure customers receive friendly, accurate, and timely service. Resolve customer complaints and disputes.
• Audit and verify transactions with casino games department, and report and research any cage variance.
• Approve check cashing and credit issuance in accordance with established company policies.
• Communicate with managers, cage personnel, other departments and customers.
• Balance and fill the NRT machines on the casino floor.
• Other duties as assigned by management.

Qualifications

• Must have a minimum of 1 year of Cage Shift Supervisor experience.
• Must have outstanding verbal and written communication skills.
• Must have the ability to motivate others and see results.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.