In Office full-time medical receptionist/call center representative is needed for small fast paced Urology practice in Central Austin. Must be able to multitask, learn tasks quickly and work independently. We are looking for a superstar employee that is dependable, friendly, has outstanding customer service, is looking for longevity in a career and hard working with a good work ethic. Please review requirements, as we will only interview qualified candidates. Urology experience is preferred. Bilingual is a plus.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Being the face of our practice. Make each and every one on of our patients feel welcome and happy. Treat everyone as you would treat a friend or family member.

• Scheduling a high volume of patient appointments, follow-ups, and procedures.

-Answering a high volume of administrative and clinical calls from patients each day.

• Triaging a high volume of administrative and clinical questions from patients and properly handling patient’s concerns to completion.

• Sending and receiving medical record requests

-Must be an independent worker and be able to efficiently time manage.

-Proficient in communication and documentation

What we are looking for:

• A friendly face.

• Excellent customer service skills

• Ability to multi-task and work as a team member.

• Detail orientated.

• Great listener and communicator, whether face-to-face, on the phone or online.

• Problem solver.

• Team player.

• Critical thinking skills.

• Ability to work independently

What we offer:

A competitive compensation package that includes:

• Medical insurance, Vision, Dental

• Paid time off

• Paid holidays

• Performance Based Bonuses/salary increases

• 401K

• Half day on Fridays