Benefits:

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle inquiries efficiently. Bilingual or multilingual candidates are highly encouraged to apply, as they will enhance our ability to serve a diverse clientele.

Duties

Outbound Calls: Make high volumes of outbound calls to potential leads, introducing our offerings, and identifying sales opportunities.

Lead Qualification: Qualify prospects based on their interest and needs, ensuring a smooth transition to the next step in the sales process.

Appointment Scheduling: Set appointments or product demonstrations for the sales team.

Customer Relationship Management: Maintain accurate records of customer interactions, lead information, and follow-up actions using CRM software.

Sales Support: Assist in preparing reports, tracking metrics, and refining cold-calling strategies to maximize outreach effectiveness.

Follow-up: Follow up on initial contacts, emails, and voicemails to ensure consistent engagement with potential clients.

Experience

Previous experience in a call center or customer service role is preferred.

Proficiency in data entry and familiarity with computerized systems is essential.

Bilingual or multilingual skills are a significant advantage; proficiency in English is required.

Strong interpersonal skills with the ability to communicate effectively with diverse populations.

Join us in making a difference by providing outstanding support to our customers!

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

Flexible schedule

Paid time off

Schedule:

6-8 hour shift

Monday to Friday

Experience:

Call center: 1 year (Preferred)

Customer service: 1 year (Preferred)

Ability to Commute:

Jamesburg, NJ 08831 (Preferred)

Ability to Relocate:

Jamesburg, NJ 08831: Relocate before starting work (Preferred)

Work Location: In person