Call Center Sales Representative

Genesis Health Clubs

Call Center Sales Representative

Wichita, KS
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Have you always been told that you have a talent for persuading people? Do you have a positive, optimistic disposition? Are you good on the phone? Do you like being in control of your own income? If you answered yes, this is the job for you. This position will be responsible for contacting and setting appointments with inbound web leads for the largest, fastest growing health club. Will also handle inbound telephone inquiries and retain cancelled members via phone, e-mail and social media.

    Duties and Responsibilities:

    Meet and exceed goals for contacting all inbound web leads within set time parameters

    Meet and exceed goals for conversion of web leads into physical appointments within the clubs

    Meet and exceed goals for retaining cancelled memberships

    Expectations:

    Present a professional demeanor at all times when representing the Genesis Health Clubs

    Exhibit ability to communicate clearly, effectively and persuasively

    Repeatedly deliver assigned scripts without sounding forced or stale

    Consistently think on toes to answer unexpected objections

    Able to understand and adapt to multiple computer programs, CRM systems and data reporting formats

    Job Requirements:

    Strong written and verbal communication skills

    Minimum two years experience in sales, cold calling or telephone-based customer retention

    Must have strong organizational and multi-tasking abilities

    Ability to work well with others

    Customer service abilities

    Available to work weekends and evenings when needed