Job Description

Are you highly detailed and organized? Are you a creative & proactive problem solver who enjoys continually learning? Do you love helping others so much that your friends and family wonder how you’re able to get everything done? If you answered yes to at least 2 of the above 3 questions, keep reading. We are looking for a detailed and tenacious problem solver to join our payment processing company. We guide ecommerce and direct response marketing companies to success through our payment solutions. Specifically, you will be working with our clients, partners, and team members to resolve questions and solve challenges by emails, calls, ticketing systems, or whatever it takes. You’ll assist our sales team in reviewing our client websites, onboarding and activating new accounts, and in general smooth out anything that keeps our clients from processing their sales with us. If you have banking, internet marketing, or customer service experience, that’s a plus.

If not.... don’t count yourself out just yet. We’re looking for that rare mix of highly detailed and proactive problem solver with a contagiously positive attitude who’s also quick to learn. We’re less concerned about your specific work experience or what college you attended because we believe in investing in and developing people on our team that have values & character.

YOU SHOULD ABSOLUTELY APPLY IF...

• You are extremely detailed & organized (but not annoying about it).
• You chase, follow through, and finish what you start.
• You jump on an opportunity to help or SERVE others.
• You are a PARTNER & advocate for what is BEST for everyone (not just for yourself).
• You are a self-directed learner.
• You add VALUE to everyone who knows you.
• You find SUCCESS in your pursuits (even if it takes time).
• You are highly responsible and deadline oriented.
• You have great internet skills, computer literacy, and know how to find answers on your own.
• You can communicate complex solutions in simple to follow actionable steps.
• You are fun to be around.

YOU SHOULD NOT APPLY IF...

• You are just not that helpful to other people.
• You are not detailed.
• You wait for someone else to tell you how to be helpful.
• You speak corporate jargon or platitudes, love TPS Reports, or enjoy using convoluted terms to explain simple concepts.
• You are not that fun to be around (let’s face it, finance can use a little fun).

SO WHAT ARE THE DETAILS OF THIS JOB?

• Pay is between $17-$22 an hour, dependent upon experience.
• 40 Hours a week
• In-office, in beautiful Carlsbad, California
• Benefits include:
  • Company fully pays insurance for health, dental, and vision coverage
  • PTO for vacation, sick time, holidays, community service
  • Defined benefits, safe harbor, and 401K
  • Books

Company Description

CambridgeCommerce, Inc. a payment processing company based in Carlsbad, California with a mission to guide our clients to success through payments. We serve eCommerce and direct response marketing companies that sell products and services throughout the world. We do this by providing genuine care for our client’s success through consultative payment solutions; offering creative & effective solutions to challenging problems, and providing collaborative support that’s executed proactively.