Capital Automotive Group of Raleigh is currently seeking a full-time Title Specialist to join our winning team. The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all coworkers with respect and courtesy. We will maintain leadership in our profession with enthusiasm, integrity, and teamwork.

WE OFFER:

• Competitive compensation
• Full benefits package with medical, dental, vision, disability, and life insurance
• Matching 401K plan
• Paid PTO and paid holidays
• Great working conditions
• Flexible
• Drug free workplace
• Flexible Schedule

Work Remotely:

• No

SUMMARY:

Responsibilities: Track titles that have not arrived at the dealership from payoffs or customer trade in.  Inquire on progress of lein payoffs confirm payoff amounts with lenders.  Must be organized and have some experience with excel.

Requirements: Previous automotive dealership title assistant experience, deal processing or banking; Proficient with standard computer software & accounting software; Current North Carolina Notary Public a plus.

ESSENTIAL RESPONSIBILITIES

KNOWLEDGE, SKILLS & ABILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assist in preparing tax and title documents on a timely basis
• Examines contracts to assure conformity to specified requirements
• Assist with submitting legal transfer documents to DMV on a timely
• basis
• Maintains CSI at or above company standards
• Processes paperwork on a timely basis
• Maintains files of tax and legal transfer documents

EDUCATION/EXPERIENCE:

• Title Assistant Clerk:  1 years (Preferred)
• Clerical Experience: 2 years
• Analytical - Collects and researches data.
• Problem Solving - Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
• Adaptability - Changes approach or method to best fit the situation.
• ATTENDANCE/PUNCTUALITY - IS CONSISTENTLY AT WORK AND ON TIME; ENSURES WORK RESPONSIBILITIES ARE COVERED WHEN ABSENT.
• DEPENDABILITY - FOLLOWS INSTRUCTIONS, RESPONDS TO MANAGEMENT DIRECTION; TAKES RESPONSIBILITY FOR OWN ACTIONS; KEEPS COMMITMENTS; COMPLETES TASKS ON TIME OR NOTIFIES APPROPRIATE PERSON WITH AN ALTERNATE PLAN.
• Judgment - Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
• Planning/Organizing - Uses time efficiently; Sets goals and objectives.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
• Quantity - Meets productivity standards; Strives to increase productivity.

ENVIRONMENT DEMANDS:

Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.

Required Skills Required Experience