JOB SUMMARY:
Responsible for providing health care to patients and families, focusing on health maintenance, disease prevention, patient education and counseling. Works collaboratively with a physician following established guidelines as required and within scope of practice.
CUSTOMER SERVICES:
- Welcomes patients and families.
- Maintains communication between medical staff, administrative staff, and/or patient/families.
- Works collaboratively with all members of health care team.
CLINICAL SERVICES:
- Follows acute and chronic standard of care.
- Abides by all federal, state, and regulatory guidelines.
- Uses health promotion principles and techniques and patient learning measurements.
- Gathers and analyses physiological, socioeconomic and emotional patient data.
- Accurately evaluates patient problems in person or via phone and provides appropriate advice, intervention or referral.
- Evaluates and revises care plans based on patient changes, special examination or results of laboratory / radiologic tests results.
- Thoroughly documents all encounters, in person or via phone, in the patient’s medical record.
- Makes responsible decisions within the scope of practice.
- Educates patient and families using pertinent health education materials or programs.
- Operates within approved scope of practice and standardized procedures.
- Participates in quality improvement process, policy and procedure review and continuing medical education.
ENVIRONMENTAL SERVICES:
- Contributes to the overall cleanliness and appearance of personal work space and department.
- Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.
Required Skills
REQUIRED SKILLS:
- Excellent Communication Abilities
- Knowledge and ability to work in accordance with accepted clinical standards
- Ability to work tactfully and effectively with patients, family members, physicians, and other employees.
- Decision making and problem solving skills
- Interpersonal skills – Dependability, Self Confidence, Compassion, Professionalism, Adaptability
- Attention to Detail
- Quality Focus
- Strong customer service
- Multi-tasking
- Time Management
- Organization
- Leadership skills
- Word Processing / Computer
Required Experience
REQUIRED EDUCATION: Graduate of an approved advance practice nursing program.
REQUIRED EXPERIENCE: Previous clinical nursing experience required.
REQUIRED LICENSURE/ CERTIFICATION/ REGISTRATION: Current Kentucky or Multi-State License. Basic Life Support Certification. DEA license as required by department. Must be eligible for or board certified by the appropriate governing body.