Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Profit sharing
Benefits/Perks
Competitive Pay
Bi-annual Performance Bonuses (if eligible)
Medical, Dental, Vision Coverage (if eligible)
401k Retirement Plan (if eligible)
Company Stock Purchase and Profit Sharing (if eligible)
Employee Discounts
Opportunity to advance with growth of company to a multi-unit operation (4 shops by 2026)
Company Overview
Capriotti’s Sandwich Shop is a dynamic, fast-casual restaurant company with over 175 shops throughout the United States and an aggressive growth plan. We are currently interviewing for an Assistant Manager to help open and oversee our newest location in Rancho Cordova (Anatolia Marketplace Shopping Center). Capriotti’s is a fast-paced environment with strong core values.
If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional FOOD QUALITY & SERVICE, this may be the role for you.
We are a company that understands that our most important asset is our people! Everyone has a valuable role and the success of our shop is a team effort where every contribution counts!
Assistant Manager Job Summary
Sharing Our Passion One Sandwich at a Time: Accomplishing Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
Assistant Manager Responsibilities
Coaches, develops, and motivates the shop’s Team Members and Shift Leads by following and demonstrating Capriotti’s training standards. Identifies and addresses the additional development needs of the individuals on the team to encourage growth and retention.
Will provide input to General Manager to prepare team schedules with a focus on operational excellence and cost management without sacrificing guest satisfaction and team morale. Equitably shares the team workload to maintain shop morale and performance.
Role models the standards and maintains the culture for delivering CAPtivating and Exceptional service to guests.
Monitors compliance with health, safety, and building regulations regarding food preparation, serving, and building maintenance.
Prepares all products according to Capriotti’s specifications, using the correct portion, quality, and product presentation controls.
Maintains the integrity of Capriotti’s recipes to ensure a consistent guest experience at any Capriotti’s location.
Responsible for cash management and bank deposits.
Helps monitor cost of goods sold, food waste, and labor to assist the General Manager in meeting performance targets for the shop.
Promotes an environment of “salesmanship” by encouraging a culture of suggestive selling and an orientation towards “counter service” versus “cashier” mindsets at the register.
Utilizes effective purchasing, inventory, receiving, and waste-monitoring procedures.
Actively participates and promotes all brand-wide and local marketing initiatives; demonstrates leadership in Local Shop Marketing (LSM).
Utilizes effective communication skills (oral, written, and listening) to foster positive relationships with Team Members, Shift Leads, guests, vendors, and other partners of the Capriotti's brand.
Establishes an environment of trust and integrity within the shop - including all interactions with Team Members, Shift Leads, guests, vendors, and others.
Demonstrates emotional resilience under pressure and during changing priorities.
Analyzes information and evaluates results to choose the best solution for problem-solving.
Assistant Manager Qualifications
Skills and Knowledge:
Line cook/food prep/grill experience - need to be able to operate effectively in a fast-paced environment while producing fanatically delicious subs and excellent customer service.
Service Orientation – Actively looks for ways to help others and exceed customer expectations.
Time Management – Demonstrates ability to multi-task; can remain “hands-on” during a busy shift without losing focus on the guest, product quality, and team performance; organizes, plans, and prioritizes daily and weekly tasks/projects.
Computer/Technology – Experience in POS systems and proficiency in the use of a computer (e-mail, spreadsheets, and other documents). Able to assist in producing and publishing content for our social media interfaces.
Physical Requirements:
Ability to withstand work conditions in temperatures of 0◦F or less and up to 100◦F.
Ability to move throughout the restaurant for extended periods at a time.
Can move 50 lbs. for a distance of up to 10 feet.
Ability to balance and move up to 25 lbs. for distances of up to 50 feet.