Car Wash Attendant Job Description

Responsible for ensuring customer satisfaction at AquaShine Express Car Wash

Day-to-day activities includes providing superior customer service, and ensuring customer needs and expectations are met

Driving sales through e-mail promotions and selling monthly wash subscriptions.

Duties and Responsibilities:

Customer Service:

Providing quality customer service to every customer.

Greeting customers with a positive attitude and treating them with respect.

Addressing any customer concerns promptly with the assistance of the Manager or Assistant Manager.

Knowledge of all services, promotions, memberships, and packages offered

Handling customer payments

Sales:

Upselling additional services

Informing and encouraging customers to participate in promotions, car wash packages and memberships

Signing customers up for emails

Washing Vehicles:

Carry out visual inspections of the vehicle to confirm their conduction before proceeding with the wash.

Apply various Pre- or Post treatments as needed

Maintain consistent wash speed to avoid service delays.

Use proper techniques throughout the wash and dry process.

Direct customers through each step of the process

Maintaining Car Wash Facility:

Keep all working areas clean and organized

Report any equipment malfunctions or safety hazards

Restock cleaning supplies and inform management when more supplies need to be ordered.

Check and maintain vacuums and trash cans

Qualifications:

Excellent communication skills

Strong attention to detail

Sales experience

Ability to work independently and as part of a team

Positive attitude

High school diploma or equivalent preferred, however not required

Compensation:

Total Compensation range for this position is $14.00/hr + commission.

AquaShine Express Car Wash is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.