Job Description

Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication.

Responsibilities:

• Work closely with Psychiatrist
• Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations.
• Run the case load report
• Complete consumer surveys
• Make reminder calls for assessors, psychiatrist, NP, therapists
• Document the reminder calls
• Schedule consumer for intake
• Create consumers profile in credible
• Prior medical billing experience required to perform obtain prior-authorizations
• Check the voice messages, save or delete as needed
• Review each clinician’s availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumers
• Review the no show report, call and reschedule
• Other related duties as assigned

Qualifications

Education: BS/BA in Social Science Field or related fields

Experience: Customer service: 1 year (Preferred)

Additional Information

Ability to commute/relocate:

• Ashburn- Reliably commute or willing to relocate (Required)

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person