Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Rare opportunity to join an Audiology practice that has a supportive, "family feel" work environment in Mission Valley, San Diego area.

Job Summary

We are seeking a Referral/Care Coordinator to join our team. In this role, you will work in the front office of a busy Audiology practice that is well established and serves both adult and pediatric patients. The ideal candidate is friendly, committed to full time work, team-oriented with good computer/portal skills and can multi-task well.

Responsibilities

Collaborate with providers, patients, insurance companies, and healthcare staff

Manage incoming patient referrals

Obtain insurance pre-authorizations

Verify insurance for hearing services and hearing aid benefits

Schedule patients

Appointment confirmations

Prepare patient charts

Provide support and coverage to front office in daily office operations as needed

Support Aide in hearing aid check-in and prepare for delivery

Answer phones, screen calls, take messages and follow-up on messages

Perform monthly recall / mailings to patients that require appointments when indicated

Qualifications

Previous experience as a Care Coordinator or in a similar position is preferred

Strong problem-solving and organizational skills

Ability to manage multiple projects or tasks and prioritize appropriately

Ability to work in fast-paced situations and make sound decisions quickly

Excellent interpersonal skills and high level of compassion

Strong verbal and written communication skills