Care Coordinator

Better Morning, Inc.

Care Coordinator

Ashburn, VA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication.

    Responsibilities:

    • Work closely with Psychiatrist
    • Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations.
    • Run the case load report
    • Complete consumer surveys
    • Make reminder calls for assessors, psychiatrist, NP, therapists
    • Document the reminder calls
    • Schedule consumer for intake
    • Create consumers profile in credible
    • Prior medical billing experience required to perform obtain prior-authorizations
    • Check the voice messages, save or delete as needed
    • Review each clinician’s availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumers
    • Review the no show report, call and reschedule
    • Other related duties as assigned
  • Qualifications

    Qualifications

    Education: BS/BA in Social Science Field or related fields

    Experience: Customer service: 1 year (Preferred)

    Additional Information

    Ability to commute/relocate:

    • Ashburn- Reliably commute or willing to relocate (Required)

    Job Type: Full-time

    Pay: $22.00 - $25.00 per hour

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • Weekends as needed

    Work Location: In person

  • Locations
    Del Mar, CA • Ashburn, VA