Benefits:

Holiday Pay

PTO

Weekly Lunches

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Health insurance

For photos of our clinic and more information about careers visit us at www.familysmilesclinic.com/careers

Language: Preferably seeking candidates who are fluent in Spanish and English. Tenemos muchos pacientes que hablan español.

Job Summary

We are seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our dental office. Your primary responsibility will be to provide exceptional patient service and support.

Our spacious practice has recently undergone major renovations to include all-new dental chairs and equipment, a new and spacious sterilization lab, new flooring, a new break-room and rest area, offering a comfortable space to relax during your downtime. Additionally, we've upgraded our reception area and lobby. We invite you to come and take a look!

Responsibilities

Greet and check-in patients upon arrival, ensuring a warm and welcoming environment

Schedule appointments and manage the appointment calendar using Fuse practice management software

Verify patient insurance coverage and obtain necessary authorizations

Collect patient information, update medical records, and maintain accurate documentation

Coordinate referrals to specialists or other healthcare providers as needed

Provide administrative support to the dental team by following up with patient care including managing phone calls, emails, and correspondence

Preferred Qualifications

Bilingüe en español e inglés

Previous experience as a Care Coordinator or in a similar position (like community outreach) is preferred

Strong problem-solving and organizational skills

Ability to manage multiple projects or tasks and prioritize appropriately

Ability to work in fast-paced situations and make sound decisions quickly

Excellent interpersonal skills and high level of compassion

Strong verbal and written communication skills