Position Overview:

The Care Coordinator at Wellness Track 360 plays a vital role in chronic care management by supporting patient health through coordinated care and patient engagement. The Care Coordinator is responsible for ensuring that patients receive the support they need, from managing appointments and referrals to updating records and providing education on self-care and treatment.

Key Responsibilities:

Patient Monitoring and Support

Conduct monthly monitoring of patients in chronic care management.

Provide ongoing communication with patients, helping coordinate care with other healthcare providers and assisting with appointment scheduling.

Care Coordination

Facilitate patient referrals and coordinate appointments to ensure smooth transitions of care.

Manage patient records, including updating electronic health records (EHR) and maintaining confidentiality.

Patient Education

Provide patients with educational materials about medications, treatments, and self-care practices as directed by RNs or providers.

Support patients with information on chronic condition management and effective communication techniques with their healthcare team.

Administrative Support

Assist with front office functions, including answering phones, scheduling, and verifying insurance.

Ensure accurate record-keeping, following HIPAA guidelines for patient privacy and data security.

Additional Responsibilities:

Collaborate with healthcare providers to ensure high-quality patient care.

Participate in continuing education to stay current on chronic care management practices and regulatory requirements.

Adhere to all medical and safety protocols, including infection control measures.

Maintain a cooperative attitude and contribute to team objectives.

Job Requirements:

Education: Relevant certification or degree in healthcare, social work, or a related field.

Experience: Previous experience in care coordination, chronic care management, or a similar role preferred.

Skills: Strong communication skills, familiarity with EHR systems, and proficiency in medical and office equipment.

Equipment:

Knowledge of and ability to use medical equipment, such as blood pressure cuffs, thermometers, and pulse oximeters.

Proficiency with computer systems, multi-line telephones, and other basic office equipment.

This is a remote position.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.