JOB SUMMARY
The Executive Business Support Assistant will provide senior executives with comprehensive administrative and business support, ensuring their offices' smooth and efficient operation. This role is vital for facilitating the productivity and effectiveness of the executive team. The ideal candidate will possess exceptional organizational and time-management skills, strong communication and interpersonal abilities, and a proactive, detail-oriented approach. This role requires high discretion, flexibility, and the ability to work independently in a dynamic, fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position must be able to:
- Deliver high-level administrative and business support to CEO and senior management
- Manage executive schedules, including organizing meetings and appointments
- Prepare and coordinate meeting materials, agendas, and follow-up actions.
- Handle complex travel arrangements, including itinerary planning, accommodations, and transportation logistics.
- Act as a primary liaison between executives and internal/external stakeholders.
- Maintain confidentiality and handle sensitive information with discretion and professionalism.
- Develop positive and strategic relationships at all levels of the organization. Uses discretion, judgment, and organization knowledge to facilitate the executive's activities and maintain confidentiality.
- Collects, reviews, and analyzes data and prepares reports, charts, budgets, and other presentation materials utilizing word processing, spreadsheets, or specialized software. May facilitate presentations to executives, committees, and boards of directors.
- Develop a good understanding of the business's model, objectives, issues, and challenges by interacting and collaborating with users and stakeholders.
- Assist in the coordination and management of special projects and initiatives.
- Support the development and implementation of business strategies and processes.
- Performs other duties as assigned.
**** EDUCATION AND EXPERIENCE
Education:
- Associate degree in business or related field or equivalent work experience
Required Experience:
- 4-6 years of related experience
- Ability to work independently.
- Proficient with Microsoft Office Suite and the ability to learn new or updated software.
Preferred Experience:
- Bachelor's degree in business
- 5 or more years of relevant work experience, preferably in the Healthcare industry
- Advanced use of Microsoft Office Suite
- Project management software
- Experience working with regulatory agencies.
Other requirements:
KNOWLEDGE, SKILLS, AND ABILITIES
- Must have attention to detail and excellent organizational skills.
- Ability to function competently in a high-paced and, at times, stressful environment.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
- Speaking — Talking to others to convey information effectively.
- Service Orientation — Actively looking for ways to help people.
- Writing — Communicating effectively as appropriate for the audience's needs.
- Critical Thinking—using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Time Management — Managing one's own time and the time of others.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.
- English Language — Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
PHYSICAL REQUIREMENTS
- Exerting up to 20 pounds of force occasionally (up to 1/3 of the time) and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.
- Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.
- Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
ABOUT HEALTHTEAM ADVANTAGE
HealthTeam Advantage is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
HealthTeam Advantage (HTA), a Greensboro-based health insurance company, offers Medicare Advantage plans to eligible Medicare beneficiaries in 11 North Carolina counties. HTA has been named a “Best Places to Work” finalist three times by Triad Business Journal. To learn more, visit HealthTeamAdvantage.com.