Job Description

• Meets with participants to identify barriers to employment and develop strategies to manage these issues
• Maintains complete, accurate and timely case notes and related records in manual and/or electronic systems
• Ensure access to supportive services and retention services for participants
• Refer WIOA participants to non-compliance per policy
• Ensure completion of all participant plans based on contract deadlines and requirements
• Attends scheduled weekly unit meetings
• Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
• Monitor and record participation in required activities
• Know, understand, and implement current and future Equus and contract specific policies, SOPs, and Operations Memos
• Able to work independently/self-starter while remaining in communication with Team and Supervisor
• Ensure confidentiality of participant information and protect and secure company equipment and property
• Authorize, distribute, and reconcile transportation assistance
• Ensure timely submission and preparation of documentation for scanning
• Other duties as assigned

Qualifications

• Preferred Associate Degree in Social Work, Human Services, or related field and minimum one to two year’s work experience, or a satisfactory equivalent of education and experience
• Strong communication and organizational skills
• Knowledge about community resources
• Able to work with and relate to job seekers and be culturally sensitive
• Excellent internal and external customer service skills
• Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Bilingual a plus
• High School Diploma or equivalent required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.