Office Assistant or Office Coordinator

J J Choice Inc

Office Assistant or Office Coordinator

Raynham, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Paid time off

    Training & development

    Office Assistant

    Job Description

    POSITION PURPOSE: The Office Assistant will be performing general administrative duties such as answering phone and helping caregivers with scheduling issues. She/he will also be instrumental in assisting the Client Care Coordinator processing ASAP authorizations and the Recruitment Coordinator vetting potential caregivers.

    PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

    The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands and technology.

    Ø Answer telephone calls using appropriate greetings to greet clients and the public

    Ø Help advertise and post jobs on Visiting Angels job boards and answer job inquiries

    Ø Assist in vetting caregiver candidates, including sourcing resumes, scheduling interviews, verifying work-history and references etc.

    Ø Help process ASAP authorizations by entering authorizations into ASAP spreadsheets, communicating with clients, caregivers and by helping review their files

    Ø Help caregivers with clients’ schedules by using the scheduling software

    Ø Demonstrate dependability and maintain regular and predictable attendance.

    Ø Maintain confidentiality of all information pertaining to employees, clients and clients’ family members.

    Ø Maintain positive relationship with clients and referral sources and participate in clients outreach campaigns if necessary

    Ø Perform other functions as deemed appropriate by the management team.

    REQUIRED JOB KNOWLEDGE AND SKILLS:

    Ø High school diploma and two years of experience in an office setting, preferably in healthcare or homecare.

    Ø CNA or experienced HHA preferred but not required

    Ø Excellent written and verbal communication skills

    Ø Excellent organizational and time management skills

    Ø Proficiency with Microsoft Office (Word, Excel and Outlook) applications

    Ø Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.

    Ø Present a well-groomed image that reflects the professionalism of the business.

    Ø Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions.

    Ø Familiarity with Scheduling software is not required but preferred

    Ø Work independently and proactively with minimal direction and/or supervision.

    Ø Ability to lawfully work in the U.S.

    Ø Experience working for a Home Care agency preferred but not required

    PHYSICAL/ENVIRONMENTAL DEMANDS:

    Ø Combination of sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs, driving and moving intermittently during working hours.

    Ø Reliable transportation

    Ø Responds to general inquiries, requests for information, follows up, as appropriate and refers complex non-routine inquires to supervisor or appropriate party.

    Ø Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the Agency.

    Flexible schedule. HHA’s and CNA’s are strongly encouraged to apply for this position.