Benefits:
401(k)
401(k) matching
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Wellness resources
We are currently seeking a Caregiver Supervisor & Compliance Coordinator for our office in Orinda Location : 50% office / 50% field with availability to work 35-40 hrs per week
Benefits:
Competitive salary
Flexible schedule
401(k) with Employer matching contributions
Training & development
Sick Leave
Company parties
Wellness benefits
Exclusive discounts
POSITION SUMMARY
The Caregiver Supervisor serves as a vital bridge between the office and the field, ensuring high-quality, personalized care while supporting caregivers and clients throughout the care journey. This dynamic role is split between approximately 50% office-based responsibilities and 50% fieldwork, including direct client support and caregiver engagement.
In the office, the role involves caregiver onboarding and training, compliance recordkeeping, documentation audits, and operational support. In the field, the role includes client wellness visits, caregiver mentorship, and occasional direct caregiving—particularly when launching new client services or providing urgent backup support.
This position requires a compassionate, organized, and adaptable individual who thrives in both structured and hands-on environments. The ideal candidate is a natural relationship builder, detail-oriented, and committed to maintaining the agency’s reputation for excellence.
Key Responsibilities
Client & Field Support (50%)
Conduct wellness visits
Perform face-to-face caregiver introductions to clients and families during service initiation
Provide on-site caregiver support, training, and quality assurance visits
Step in to provide direct care on a short-term or emergency basis when needed
Promote independence and dignity by developing creative, safe solutions for care delivery
Office Duties (50%)
Support the hiring and onboarding of caregivers and facilitate caregiver trainings
Update Care Manager of caregiver concerns
Collaborate with office staff to ensure service continuity and client satisfaction
Communicate regularly with families and caregivers to ensure care quality and responsiveness
Assist with caregiver documentation audits, care planning updates, and operational procedures
Qualifications
Required:
Minimum 1-2 years as office/personal assistant or scheduling experience (healthcare setting preferred)
At least 4 years of hands-on caregiving expertise with experience in a variety of care needs (e.g., CNA, HHA, or similar)
Completion of a state-accredited Home Health Aide/Nurse Aide training program or 1 year of training in a nursing/medical assistant program
Strong interpersonal and communication skills with the ability to build lasting relationships
Experience with any software scheduling tools
Proficiency in Microsoft Office - Word, Excel, PowerPoint etc
Ability to work independently in the field while also collaborating effectively with the office team
Physical ability to assist with client mobility and provide direct care when needed
Proficiency in written documentation and verbal instructions
Follow all HIPAA guidelines to ensure client confidentiality
Valid driver’s license, reliable transportation, and current auto insurance
Willingness to support after-hours needs as required
Preferred:
Active CNA, HHA, HCA certification
CPR/First Aid certified
Experience conducting QA visits
A Great Opportunity
A steadily increasing senior population and a growing preference for “aging in place” make it very likely that home care will continue to increase in demand for years to come. Hired individual will receive training through a ComForCare franchised business and have the opportunity to learn skills that will always be relevant and necessary, unlike many current professions that are continuously changing. By getting into this exciting and wonderful profession at this time, hired individual can be secure in the knowledge that their career opportunities are limitless.
Living your best life possible while helping others live theirs.
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:
Treated with respect and dignity.
Provided exceptional training on a regular and ongoing basis.
Are never alone in the field - support is always available.
Thoughtfully matched with clients that they are compatible with.
Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.