As we continue to grow, we are seeking an Account Manager.
ROLE:
The Account Manager role is primarily responsible for the execution of all marketing and creative for assigned accounts. He or she is the client’s day-to-day contact and brand steward within the agency, and should drive and carry out the execution of projects flawlessly across the client’s business. They support the senior members of the account team and effectively manage up to ensure open communication on the status of projects.
AREAS OF FOCUS:
- Demonstrates the ability to lead projects independently; but works effectively to manage upwards and across the team
- Understands role and function of other agency disciplines and when those staff members should be brought in to interface with the client
- Sets and communicates clear expectations with the team for each project
- Maintains a positive relationship between agency and client
- Understand clients’ business and strategic direction
- Assists with the development of marketing and communications planning
- Follows up on all work in progress to ensure timelines and budgets are met
- Manages creative development, production, media planning/execution, network clearance, legal approvals, client approvals, etc. on assigned projects
- Keeps immediate supervisor informed to status and progress of all projects.
- Monitor all budget, billing and production activity assigned and communicate status of each project to appropriate agency and client personnel
- Helps mentor Assistant Account Executives
- Successfully maintains the core functions of the account: weekly status reports, contact reports within 24 hours, monthly billing, tracking estimates
- Builds trust in team members by taking initiative, responding quickly and accurately to requests from client and internal partners, managing multiple projects
WHAT WE BELIEVE:
We believe that when the best of strategy and creativity come together, brands stand apart.
OUR HIRING PHILOSOPHY:
Carmichael Lynch is committed to creating a diverse, safe and welcoming workplace with opportunity for all. We strive for inclusion, equity and diversity in both our words and actions. BIPOC, women, marginalized communities, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. To learn more, please visit: https://www.carmichaellynch.com/about/
WHAT’S IN IT FOR YOU:
- Professional Development (performance reviews 2x annually, training opportunities related to your field of development, one-on-ones with managers, etc.)
- We offer competitive, equitable salaries (reviewed annually to ensure equity and competitiveness)
- A strong, vibrant, continually-evolving Diversity, Equity and Inclusion belief (in thought and action), encompassing our agency and our Employee Resource Groups (ERGs). Recognizing the voices that need to be heard.
- Competitive, company and employee sponsored benefits, including: Medical, Dental, Vision, 401k (company matched 50% of first 6%), PTO (vacation/sick time) allowance, 12-week maternity leave, 6-week parental leave, 20 paid company holidays, Family Building Benefit (adoption, surrogacy benefit), tuition reimbursement and much more.
Required Skills
QUALIFICATIONS/TRAITS:
- 2 – 4 years agency account management experience
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook
- Thrive in a collaborative and fast-paced environment
- Confident and resourceful, can function with minimal supervision
- Possess excellent organizational skills and attention to detail
- Exhibit excellent written and oral communications skills
- Dynamic agency member, contributing to a positive culture
Required Experience