Case Manager

Doc Lovehomecare LLC

Case Manager

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive Compensation

    Paid Time Off

    Career Growth Opportunities

    Job Summary

    We are seeking a motivated and outgoing Case Manager That has experience in the homecare office setting to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. You will also be responsible for going out to do intakes and enrollments. Your responsibilities will also be assisting with scheduling employees for client. Create Care Plans for all clients, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

    Responsibilities

    Develop, update, and maintain relevant office procedures

    Create and maintain an organized filing system

    Greet and assist clients as they arrive

    Answer incoming phone calls and route them to the appropriate person

    Create Schedules for employees and maintain calendar.

    Write emails, memos, and letters and distribute them appropriately.

    Create Care Plans for Participants

    Schedule and Coordinate enrollments and intakes for clients

    In Home Visits for Participants

    Address and resolve participants concern with a professional attitude.

    Community Outreach for Onboarding New clients

    Qualifications

    High school diploma/GED required administrative training is preferred.

    Previous experience as an Office Coordinator in a Homecare office or similar positions

    Understanding of basic bookkeeping principles

    Familiarity with standard office equipment such as printers and fax machines

    Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint

    Highly organized with excellent time management skills and the ability to prioritize projects

    Must have HHA Exchange experience