EXAMPLES OF DUTIES:
1\. Completes initial and annual assessment of individuals for planning services and supports.
2\. Develops Individual Support Plan based on assessment information in collaboration with the
individual and/or family.
3\. Provides linkage, coordination, and monitoring of services/supports to include Medicaid
Waiver Services provided by private providers, other community agencies, natural support
systems and other units in the NCSB.
4\. Maintains chart documentation that is in compliance with agency guidelines and state
regulations. Ensures that documentation substantiates billing for services.
5\. Conducts face to face visits at a minimum of every 90 days and completes monthly activity
related to the individual service plan.
6\. Monitors progress, service delivery, and individual satisfaction by providing monthly service
to all individuals on assigned caseload. Provides increased frequency of service whenever
clinically indicated.
7\. Identifies and accesses resources to meet identified needs and assist individuals in procuring
and maintaining resources and entitlements.
8\. Assists individual/family in obtaining needed services on an emergency basis, i.e.
hospitalization, housing, food, medications, etc.
9\. CSB Staff roles may include assisting other units at times to assist them with coverage
needs, specialized assistance, or to cross-train. Their category of employment is indicated
below with YES or NO before the section to indicate which section applies to them.
EDUCATION/EXPERIENCE: Bachelor's Degree in human services or related field and
equivalent of at least two (2) years experience in the Intellectual Disabilities field or co-occurring
populations preferably in the case management area.
CERTIFICATE/LICENSE: Possession of a valid driver's license and acceptable driving record as
reported by the Department of Motor Vehicles are required for persons using a personal or agency
vehicle in the performance of their duties. Must be certified (or certifiable) in Basic First Aid and CPR.