The Ambulatory Case Manager is responsible for the complex clinical management of designated high-risk patients in the out-patient setting. The ACM will be involved in the coordination of services, assessment, monitoring and evaluation of the comprehensive health care needs of these high-risk patients ensuring delivery of quality, cost effective health care.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Must possess excellent communication & assessment skills.
• Type 40 w.p.m.
• Knowledge in Excel & Word applications preferred. Knowledge in Microsoft Access desirable.
• Knowledge of documentation standards and legal guidelines affecting case management.
• Requires excellent interpersonal and written communication skills;
• Excellent organizational skills
• Ability to utilize team concepts to accomplish goals
• Ability to work independently.

Required Experience

Required:

• Formal training will be indicated by a high school diploma or equivalent.
• Current California State LVN licensure
• Minimum 5 years clinical experience
• Computer literate, with ability to prepare complex reports and analysis.
• Must possess valid, unrestricted California Driver’s License and auto insurance.

Preferred:

• Experience in case management.
• Managed Care experience helpful.

• Must possess excellent communication & assessment skills.
• Type 40 w.p.m.
• Knowledge in Excel & Word applications preferred. Knowledge in Microsoft Access desirable.
• Knowledge of documentation standards and legal guidelines affecting case management.
• Requires excellent interpersonal and written communication skills;
• Excellent organizational skills
• Ability to utilize team concepts to accomplish goals
• Ability to work independently.