Case Manager

Paving the Way Multi-Service Institute

Case Manager

Washington, DC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Tuition assistance

    Vision insurance

    Wellness resources

    Clinical Case Manager

    Job Summary: The Clinical Case Manager at Paving the Way MSI is a full-time hybrid position, working under the supervision of a program manager or lead clinical case manager. This role involves providing direct trauma-informed case management support, advocacy, and counseling to primary and secondary victims of crime. The Clinical Case Manager ensures timely access to community resources, legal supports, and behavioral health services, contributing to the holistic well-being of consumers.

    Why Us

    At Paving the Way MSI, we are committed to empowering individuals and families in Washington, D.C., through innovative mental health and social services. Our teams are passionate about making a lasting impact, from supporting victims of crime to helping children thrive through school-based initiatives. We foster a culture of compassion, teamwork, and continuous growth, ensuring every staff member thrives both personally and professionally. With our core values of excellence in care and community unity, we aim to transform lives and build stronger communities. If you're looking to make a difference while growing in a supportive environment, PTWMSI is the place to be.

    Major Duties and Responsibilities:

    Clinical Therapy (50%):

    Provide therapy services to consumers using trauma-informed, evidence-based interventions.

    Conduct psychosocial assessments and trauma screenings.

    Manage personal caseload and address the clinical needs of the clinic efficiently.

    Perform emergency evaluations of consumers in crisis and facilitate referrals to more intensive treatment or psychiatric hospitalization if needed.

    Document all services as directed by Paving the Way MSI and the Office of Victim Services.

    Ensure timely completion of treatment plans and Individual Treatment Plans (ITPs).

    Provide consultation to the medical director and other clinic staff to facilitate a coordinated continuum of care.

    Case Management (50%):

    Assess immediate crisis needs of consumers and address them using trauma-informed crisis intervention strategies.

    Identify concrete and safety needs of primary and secondary victims of crimes.

    Provide linkage to essential supports such as housing, emergency shelter, domestic violence arrangements, childcare, Temporary Protective Orders (TPOs), behavioral health services, medical care, food programs, and travel assistance.

    Collaborate with clients to develop and maintain relevant and meaningful case management and safety plans.

    Follow standard policies and procedures and participate in agency quality improvement activities, including patient satisfaction and clinical outcomes.

    Monitor social media outlets related to the Victim of Crime Program.

    Adhere to grant deliverables and program outcomes.

    Skills and Competency:

    Strong clinical skills and competency in working with victims of crime, including assessments (risk and safety), planning, and delivery of care.

    Effective coordination of services, including natural supports.

    Education and Experience:

    Required: Master’s Degree in Social Work or equivilent.

    License: LGSW, LGPC.

    Preferred Experience: Two years of counseling using trauma-informed interventions, one year of case management experience, and one year working with victims of crime.

    Benefits and Perks at PTWMSI:

    Paid Time Off (PTO)

    Generous PTO based on tenure, starting with 11 days in the first year.

    Additionally we offer Sick Time, Flex holidays and Civic days, Mental Health Days and Federal Holidays to all Employees.

    Healthcare and Insurance

    Comprehensive medical, dental, and vision plans with employer contributions.

    Coverage for full-time employees and dependents.

    Retirement Benefits

    401(k) retirement plan

    Health Savings Account (HSA)/(FSA)

    Loan Repayment Assistance (NHSC)

    PTWMSI is an NHSC-approved site, offering loan repayment assistance up to $50,000 in exchange for full-time service.

    Clinical Supervision

    Free clinical supervision for mental health professionals working towards their LICSW or LPC licensure.

    Employee Assistance Program (EAP)

    Comprehensive mental health and wellness support, including 3 free counseling sessions a year and discounted services after.

    work-life services/resources, and online support groups.

    Professional Development

    Access to Community Online Academy (COA) and other personal development tools for free.

    Regular opportunities for training and skill-building in leadership and mental health.

    Commuter Benefits

    Pre-tax contributions up to $300/month for public transportation or parking.