We are searching for a Case Manager for a Kansas City area community advocate. The Case Manager works with individuals and/or families to alleviate crisis situations stabilize and empower them to overcome obstacles, in order to achieve self-sufficiency. Will act as an advocate for individuals or families as necessary and serve as a liaison between a local Community Advocate and their community partners. This position is temporary to permanent. Responsibilities: • Provide holistic and comprehensive case management services to all families including intake, assessment, goal setting, case plan development, monitoring, financial management advocacy, and referrals • Conduct home and/or office visits and counsel participants as required in order to maximize the availability of services to meet their needs • Inform clients of program guidelines, rights, and responsibilities • Gather, verify, and maintain pertinent and accurate information from participants and household members to meet their service needs • Document eligibility and input accurate data into all database systems Qualifications: • Bachelor's degree in Social Work, Human Services, or a related field • Two (2) years experience providing human services to a comparable clientele • Ability to read, comprehend, and follow training manual guidelines and procedures • Ability to work with the public • Excellent listening and assessment skills • Experience with email, facsimile machine, scanner and copier • Proficient in alpha-numeric filing, Microsoft Office products: word, excel, and Outlook and ability to learn State agency database • Reliable transportation, valid driver's license, and maintain active car insurance. Act as an advocate for individuals and families • Facilitate educational workshops • Ability to schedule appointments and adhere to deadlines • Perform excellent customer service to customers, vendors, and staff by telephone, in person, and/or in writing • Adjust to frequent changes in duties and procedures • Be non-judgmental and objective in working with clients, vendors, and coworkers • Work effectively and efficiently in highly stressful situations • Work independently and/or team setting and adhere to deadlines • Represent the company at special events, meetings, and/or remote locations to collect and/or inform applicants of programs and services • Inform participants of other programs and services they may qualify for Physical Demands: • Sitting - 80% • Standing - 10% • Bending - 5% • Lifting - 5% ability to lift at least 25 lbs. or less Work Environment: • In the office - 60% • Out of the office - 40% Compensation: $30,000 - $40,000
• Provide holistic and comprehensive case management services to all families including intake, assessment, goal setting, case plan development, monitoring, financial management advocacy, and referrals • Conduct home and/or office visits and counsel participants as required in order to maximize the availability of services to meet their needs • Inform clients of program guidelines, rights, and responsibilities • Gather, verify, and maintain pertinent and accurate information from participants and household members to meet their service needs • Document eligibility and input accurate data into all database systems