JOB TITLE:
Case Worker/Intake Administrator
LOCATION: El Paso, TX
JOB DESCRIPTION AND RESPONSIBILITIES: - Greet guests, patients, clients, and staff members as they enter our locations
- Assist guests, patients, and clients through the intake and discharge processes
- Scan the QR code on the guest’s badge as they enter and leave the facility and bring any flagged guests to Supervisor’s attention, in a timely manner
- Register guests into our computer systems
- Direct guests, patients, clients, and staff members to the correct resources and escort when necessary
- Distribute meals, personal hygiene items, and other necessary items
- Clean up after meal distribution and organize leftover food supplies
- Organize and store mail for guests
- Distribute mail and flyers
- Assist guest, patients, and clients with various appointments
- Assist with scheduling travel and relocation arrangements for guests, patients, and clients
- Utilizes appropriate supplies with minimal waste
- Respect and maintain the confidentiality of information
- Strive to maintain a positive work environment
- Perform additional duties as assigned
REQUIREMENTS: Bilingual in English/Spanish preferred, not required
SCHEDULE: Multiple Shifts - Morning, Evening, Overnight (24/7 operation)