Job Description

The Cash App Network Operations Team is responsible for building and managing a scalable payments ecosystem for a fast growing mobile payment app with multiple external and internal partners. Reporting to the Network Operations Lead, you’ll be responsible for driving the strategy and operational excellence for our card acquiring businesses. This includes working collaboratively with our acquiring and issuing partners to innovate, collaborate, and problem solve. 

Your role will be to ensure our ecosystem of money movement is optimized for cost and performance, while exploring new innovative opportunities that position Cash App for future success and growth. You will collaborate with other internal stakeholders to further define and execute ever higher operational standards and best practices. 

YOU WILL:

• Be a Payments Leader for Cash App, build and maintain key internal and external relationships 
• Own and optimize strategic partnerships for Cash App through detailed and proactive partner management, working with partners to define, iterate, stabilize and enable new initiatives and features.
• Partner closely with Product and Engineering to define roadmap to drive growth and use of Cash App
• Identify and deliver on operational improvements to existing processes and design new processes to sub-linearly scale the operations of an exponentially scaling product
• Establish and manage the performance KPIs of our acquiring partners through recurring reviews to ensure continuous improvement and unlock future opportunities.
• Analyze multiple sources of data and work closely with data science teams  to inform business decision making and scale operations

Qualifications

YOU HAVE:

• 6 - 10 years of operations and partner management experience, preferably in a fast moving technology or financial services company
• Deep understanding of the payment industry 
• Experience using quantitative data to develop and evolve processes, ensuring scalability with a high volume product.
• Strong relationship building skills with executives and technical teams & the ability to develop consensus and drive stakeholders to a decision
• Strong ability to build & leverage cross functional relationships internally and externally
• Extensive experience with commercial contracts and negotiations

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. _WANT TO LEARN MORE ABOUT WHAT WE’RE DOING TO BUILD A WORKPLACE THAT IS FAIR AND SQUARE? CHECK OUT OUR I+D PAGE. _

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.