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Cashier

BIG O TIRES - RICHMOND (VA)

Cashier

Richmond, VA
Full Time
Paid
  • Responsibilities

    At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

    POSITION SUMMARY

    As an Automotive Cashier for Big O Tires, you will receives payments from customers getting their vehicles maintained or repaired, or buying parts or fluids specific to certain vehicles. These cashiers sometimes also act as the front desk receptionist and answer telephones.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Explain vehicle service recommendations to customers

    Responsible for oversight of clients' keys

    Print out or write up estimates and invoices, and accept payment for the work once finished

    Answer incoming customer inquiries

    Collaborate with management teams to stay updated on new products, services, and policies

    Record customer information within our customer service database

    Engage with clients in a friendly and professional manner while actively listening to their concerns

    Offer support and solutions to customers in accordance with the company's customer service policies

    QUALIFICATIONS

    17 years of age (with parental consent) or older

    Availability to work holidays, weekends, and after regular business hours as needed

    Exceptional communication and verbal skills

    Reliable transportation to work

    Ability to learn new concepts and use technical materials

    Ability to consistently operate a computer

    We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.