SUMMARY As a Concessions and Restaurant Cashier, you play a vital role in enhancing the overall guest experience by providing exceptional customer service in the selection and purchase of food menu items. Your responsibilities include maintaining a clean and organized work environment, adhering to Health Department guidelines, and ensuring the availability of a well-stocked inventory. In addition, you are a key ambassador for the establishment, enforcing park policies and procedures to contribute to a positive and safe atmosphere.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Have excellent customer service and sales skills
• Operate a cash register accurately and credit cards
• Help keep work area clean and organized
• Prep and handle basic food safety procedures while preparing basic food and snack items
• Stock all beverages and food for outlet
• Maintain a clean environment and take out trash at end of shift
• Provide a friendly and welcoming environment for all guests
• Be knowledgeable about the park.
• Good communication skills
• All other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has no Supervisor responsibilities.

QUALIFICATIONS

• Ability to learn the register system.
• Good communication skills
• Reading and Writing
• Must be 16 years of age for employment. Some positions may require 18 years of age or older.

EDUCATION and/or EXPERIENCE

Prior customer service and cash register handling experience preferred.

LANGUAGE SKILLS

Be able to speak in the English language. Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and complete reports detailing guest interactions. Ability to effectively present information and give directions to customers and employees.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions in both written and verbal form. Ability to deal with problems involving many variables.

CERTIFICATES

None required

PHYSICAL DEMANDS

The physical demands described here are representative of those an associate must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Food and Beverage cashiers are frequently required to stand, walk, run, climb, balance, sit, talk, hear, and reach, handle, or feel. The associate is occasionally required to lift and or move 50 pounds or more. The associate will be standing for long periods of time assisting guests with orders, filling drinks, and running orders. The associate is responsible for the opening and closing procedures of the venue. Associates may be asked to push carts and climb step stools.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, associates are exposed to outside weather conditions including sun, rain, water, high humidity, and excessive heat. The noise level in the work environment is moderate.