Benefits:

Life Insurance

Flexible Spending Account

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job description

Trexis Insurance is recruiting for a full-time Casualty Claims Adjuster for our Franklin,TN office. This experienced adjuster investigates, evaluates, negotiates, and settles moderate to complex auto claims with the highest exposures under minimal supervision. Duties include investigation; determination and evaluation of coverage, liability, and damages; and the setting of proper reserves. The Casualty Adjuster sets customer expectations, communicates timelines for investigation and explains applicable laws and coverages.

Essential Responsibilities

Interprets personal auto policy language and properly analyzes coverage and liability for the appropriate jurisdictions

Secures detailed factual recorded statements from insured’s, claimant’s and witnesses.

Documents the claim file with notes, evaluations and decision making process

Secures and reviews medical specials in order to evaluate, negotiate and resolve Bodily Injury claims with claimants and/or their representatives.

Maintains adequate loss reserves

Manages diaries in such a manner as to accomplish timely claims resolution

Appropriately recognizes and assigns claims to SIU Department

Meets or exceeds file quality standards

Exceeds customer’s expectations

Required Knowledge, Skills & Abilities

Communicates effectively and professionally in writing, by telephone, or in person.

Must make independent claims handling decisions on assigned claims

Unwavering business ethics is a must

Must be detail oriented, have good organizational skills and be able to multi-task

Consistent attention to detail and data resolution

Strong ability to reason, negotiate and problem solve

Must be able to foster and maintain positive internal and external customer service relationships

Strong proficiency in Microsoft Office products, keyboarding and data entry skills

Qualification Guidelines

Bachelor’s Degree preferred or equivalent experience

At least 2 years of experience handling 3rd Party Bodily Injury claims

Benefits:

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off bank to include 3 days PTO after first 80 hours worked for new hires

Vision insurance

Schedule:

8 hour shift

Day shift

Monday to Friday

Education:

High school or equivalent (Required)

Experience:

3rd Party Bodily Injury Claims handling: 2 years (Required)

Flexible work from home options available.