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Customer Success Associate (Software Support)

Catalyst Career Group

Customer Success Associate (Software Support)

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    CHAT WITH ONE OF OUR RECRUITERS LIVE ON 10/22. COPY THIS LINK TO REGISTER:

    HTTPS://APP.RECRUITVIRTUAL.COM/EVENTS/SAN-DIEGO-VIRTUAL-JOB-FAIR-10-22-21

    IPS, a healthcare software company, is a market leader in chiropractic, speech therapy and optometry practice management. Our software helps doctors create a positive in-practice experience for patients—from sign-in to sign-out. Our software also makes a noticeable impact in the front office by providing a convenient, automated, and intuitive workflow for staff. Our software divisions include ChiroTouch, Acom Health, ClinicSource, and Revolution EHR.

    Do you have a customer-service-oriented mindset with a passion for learning new software, and looking to grow within the product support industry?

    Perfect! It sounds like you’re meant to join our team as a Customer Success Associate!

    As a Customer Success/Software Support Associate at Integrated Practice Solutions, Inc. (dba Chirotouch), you’ll benefit from a defined career path that will develop your communication and product knowledge, as well as your troubleshooting capabilities.

    BENEFITS:

    • Medical
    • Dental
    • Vision
    • Flexible Spending
    • PTO
    • Life & Disability Insurance

    RESPONSIBILITIES INCLUDE:

    • ChiroTouch software experience a plus
    • Demonstrates technical aptitude with desktop software applications
    • Proficient in identifying, troubleshooting, and resolving customers’ issues
    • Hard working individual capable of driving quality results and meeting data-driven goals
    • Professional individual with strong customer service skills that is capable of maintaining a positive attitude in a fast paced, call center environment
    • Ability to provide accurate and thorough documentation in a timely manner
    • Maintain an understanding of ChiroTouch product and services
    • Collaborate with other departments to ensure we are providing the highest level of customer care

     

    REGISTER TO ATTEND THIS VIRTUAL JOB FAIR TO CHAT LIVE WITH RECRUITERS.

    COMPLETE YOUR REGISTRATION AND UPLOAD YOUR RESUME AT THE FOLLOWING LINK: https://app.recruitvirtual.com/events/san-diego-virtual-job-fair-10-22-21

    Don’t miss this opportunity to meet Virtually with companies hiring in the San Diego area.

    SAN DIEGO AREA VIRTUAL DIVERSITY JOB FAIR FRIDAY, OCTOBER 22, 2021 10AM-12PM

    PRE-REGISTER TO BE READY TO LOG IN AND PARTICIPATE ON THE DAY OF THE JOB FAIR. You will receive timely reminders and instructions for the day of the event.

    COMPLETE YOUR REGISTRATION AND UPLOAD YOUR RESUME AT THE FOLLOWING LINK: https://app.recruitvirtual.com/events/san-diego-virtual-job-fair-10-22-21

    Remember, the best way to be considered for a position is to join the event and interact with the hiring managers via chat or video. Plan to attend this VIRTUAL ONLINE EVENT!

    QUESTIONS? info@catalystcareergroup.com 815.308.5426