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Catering Call Center- Fully Remote

Taziki's Cafe

Catering Call Center- Fully Remote

Birmingham, AL
Full Time
Paid
  • Responsibilities

    Benefits Offered | Wage Information

    No late nights, no early mornings!

    Flexible Schedule!

    Great Environment!

    The option to get paid daily!

    Plus, once you're eligible:

    Medical, Dental, Vision, and Disability Insurance options!

    Paid Time Off potential!

    401k program with employer match!

    We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need!

    To be eligible for an interview, you must complete the application as well as complete the survey below. https://go.cultureindex.com/p/D8w9P4LwIIF2Lle49KIp

    You must live in one of the following cities: Atlanta, Birmingham or Nashville

    Job Summary:

    Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture

    Ensure you are providing best in class customer service and experience to all of our guests

    Tracking catering issues and following up with customers as needed

    Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling

    Efficiently handle a high volume of incoming calls

    Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order

    Maximize store delivery schedules for efficiency

    Qualifications:

    Must be 21 years of age

    Flexible schedule

    Energetic

    Prior food service experience preferred

    Leadership, guest service, and verbal communication skills with guests/team members

    Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities

    Demonstrate sound decision-making and problem-solving skills

    All Employees Must:

    Understand and abide by all company standards and policies (provided in your handbook)

    Your Working Conditions/ Hours:

    Monday - Friday

    8am - 5pm (times may vary slightly)

    Your Physical Requirements:

    (with or without a reasonable accommodation)

    Standing

    Walking

    Reaching

    Carrying/ Lifting up to 30 pounds

    Taziki’s is an Equal Opportunity Employer

    This is a remote position.