Catering Coordinator

Chick-fil-A Wheeler Landing

Catering Coordinator

Westfield, IN
Full Time
Paid
  • Responsibilities

    Up to $19.00/hr

    Who we are :

    Chick-fil-A is a premium, national brand recognized as a customer service leader. At Chick-fil-A Wheeler Landing, we are committed to pursue personal excellence and add value to other people’s lives. Our team members are more than just employees, they are a highly valued part of our team and considered family.

    Who we are looking for :

    Our Hospitality Staff are the face of our company and are the first step in providing quality service and hospitality to our guests. They are responsible for positive guest interactions while serving guests in a fast, friendly and efficient manner.

    Daily Responsibilities :

    • Greeting guests, taking and finalizing orders, suggestively selling, preparing and refreshing beverages, communicating specific customer needs to kitchen, delivering meals to guests

    • Cleaning equipment and floors, stocking, preparing store for peak periods

    • Knowledgeable of menu items and their ingredients and knowledgeable of how products are prepared

    • Take initiative in resolving guest challenges and involve a leader only when previous methods have been unsuccessful

    • Engage with our guests by anticipating and responding to their needs

    • Maintain a calm demeanor to preserve a hospitable experience for our guests

    • Adhere to hygiene and appearance standards

    • Other duties as assigned

    Who You Are :

    • You are passionate about providing excellent customer service

    • You are a team player and able to multi-task

    • You are a self-starter

    • You uphold Chick-fil-A’s vision, mission, and values

    • You build strong and healthy relationships

    • You confront conflict with kindness and work towards a positive outcome

    • You communicate clearly

    • You encourage and positively influence others

    • You strive for high standards and personal excellence

    • You are punctual

    Qualifications :

    • No restaurant experience is required - we’ll train you!

    • Must be able to stand on your feet for entire shift

    • Must use CORE 4 as model to serve our guests and team

    Benefits :

    • Medical Insurance Plans Available

    • 401K Matching Available

    • Competitive pay - Flexible hours and closed on Sundays

    • College Scholarship opportunities & tuition discounts

    • Advancement opportunities - we love to promote from within!

    • Generous meal benefits