Job description

Certified Medical Assistant (CMA)

Employment Status: Full-Time

Position Summary

Come work with the best team of clinical experts in Rheumatology. As CMA, you will work alongside providers, clinical staff and clerical staff to provide the best possible patient experience around. As a clinical professional, you will be able to provide clinical skills in a defined outpatient clinic setting. Provides patient care activities to patients of diverse ages as assigned. Supports patient and family needs.

Essential Functions

• Demonstrates ability to recognize and assess urgent/emergency needs of patients and initiate appropriate emergency procedures as needed.
• Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
• Familiar with CPT and ICD-10 Coding.
• Follows clinic procedure for the organization and management of the electronic medical record.
• Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family.
• Evaluates patient and family understanding of treatment plan and instructions.
• Maintains appropriate aseptic technique for preparation, procedures and medications administered.
• Accurately and legibly documents all patient interactions in electronic medical record.
• Reports results and pertinent information to patients and health care team members.
• Functions according to limitations or scope of license or certification.
• Performs basic medical assistant functions such as; vitals, rooming, assisting procedures, immunizations, injections, etc., under supervisor of a nurse or provider.
• Maintains professional appearance of patient exam and procedure rooms.
• Maintains supplies in assigned areas.
• Coordinates on-going patient flow through the clinic process ensuring efficient and effective continuity, accurate completion and coordinating physician releases.
• Assures the conveyance of accurate and complete messages to appropriate personnel.
• Responsible for the development, tracking and/or completeness of the charge ticket process through the patient visit.
• Demonstrates functional knowledge of third-party payers.
• Meets with patients both in-person and by phone and is the point person in their coordination of care.
• Works closely with insurance companies and makes referrals according to their guidelines and policies.
• Coordinates referrals with other provider’s offices in a timely manner.
• Implements and follows a tracking system for all referrals.
• Processes requests for disability.
• Performs laboratory testing and maintains records of test performed and results received.
• Reports results and pertinent information to patient and health care team.
• Complies with regulatory agencies.
• Responsible for quality control and proficiency testing appropriate for the testing performed ensuring that levels are maintained throughout the entire testing procedure from the initial quality control, throughout testing, and reporting of test results.
• Responsible for reporting technical problems and ensure that remedial actions are taken whenever tests deviate from established performance specifications.
• Coordinates a variety of procedures, exams, and diagnostic equipment.

Environment:

• Outpatient

Qualifications:

• Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
• Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter.
• Clinic/physician office experience preferred.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three months of hire.

MA Patient Ratio:

• 1:1

Uniform:

• Clinical team wears scrubs

Relocation Assistance Provided:

• No

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting:

• Office
• Private practice

Pay: $20.00 - $24.00 per hour

Expected hours: 80 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Physical Setting:

• Clinic

Ability to commute/relocate:

• Urbandale, IA 50322: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person