Job Description

CUSTOMER SERVICE REPRESENTATIVE- CHAPIN FURNITURE

Chapin Furniture is a family-owned business looking for an enthusiastic and organized Customer Service Representative to serve in our reception area. We are a 30,000 square foot, state-of-the-art home furnishings retailer in Chapin, SC, near Columbia, SC.

THIS IS A PART-TIME POSITION. FLEXIBILITY IN SCHEDULE HELPFUL. HOURS TO BE DETERMINED WITH CANDIDATE AND EXISTING EMPLOYEES

CUSTOMER SERVICE REPRESENTATIVE CANDIDATE RESPONSIBILITIES & REQUIREMENTS:

• Excellent customer interaction skills in person and on phone.
• Must be able to type efficiently and accurately. No hunting and pecking.
• A good working knowledge of Mac and PC Computer operations.
• Good organization skills.
• Positive, proactive attitude.
• Ability to think and act quickly in a fast-paced environment.
• Attention to accuracy with data entry on calculator and computer.
• Ability to handle monetary transactions with accuracy and efficiency.
• Must be willing to work on holidays when store is open, and occasional Saturdays (store closed Sundays).
• Pre-Employment Background Check and Drug Screening required prior to employment.

Please submit resume with references for consideration.

Company Description

Chapin Furniture is a family-owned furniture store with a state-of-the-art 30,000 square foot retail store, and 15,000 square foot high-rise warehouse located in Chapin, SC, only ten minutes from Columbia, SC. We attract design clients and furniture shoppers from all over the Greater Columbia, SC area, and also sell nationally to clients online. Our Core Values are based on Biblical Principles and Family Values and are as follows:

1. Integrity- Being honest, trustworthy and credible
2. Creativity- Inspiring others through updated and changing décor and ideas. We celebrate classic style, but don’t settle for what always has been. We want to be relevant, here and now.
3. Service- Using our gifts to serve others. Serve others as we would want to be served (the Golden Rule).
4. Growth- Like a tree, if we are not growing, we are dying. Individual. Business. Team. We make efforts to water and feed the tree. Learn and Grow.
5. Ownership- Responsibility, accountability, empowerment, pride. We don’t own the customer. We DO OWN up to our mistakes, and attempt to make things right when they go wrong. There is pride in doing the right thing.