Role Summary We are looking for team members (Front of House OR Back of House) who possess a great attitude, are willing to learn, willing to work hard and fast and who want to advance within our company. Team members must be dependable, timely and show great personal hygiene habits. Pay: Starting at $13.00
General Responsibilities
Read, understand and comply with all parts of the Team Member Handbook
Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
Deliver portions that are correct and meet all weight and presentation expectations.
Execute FIFO (First In, First Out) model is being followed.
Protect the customer experience by ensuring packaging, food presentation, and quality is top level.
Appropriately handle all customer issues and play a positive role in customer recovery.
Show up on time, have a great attitude, and work hard for your entire shift.
Constantly improve yourself by finding ways to do your work better and faster.
Proactively pursue the certification process and look for opportunities to be cross-trained.
Be responsible to fill your shift if you are not able to work.
Ensure your appearance is in compliance with the Handbook
Be a team player
Display good stewardship and a sense of ownership for the business
Requirements
Show up on time and in uniform
Being responsible to fill your shift if you are not able to work
Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Skills
Outgoing and fun
Great attitude
Hard-working
Dependable
Honest
Demonstrate leadership attributes
Team-player
Positive attitude & role model
Responsive to the team’s needs
Takes initiative
Works to serve others
Motivated to grow and to learn
Great verbal communicator
Outgoing/friendly/patient
Eagerness to shoot for excellence on a daily basis
The desire for ongoing training/education
Detailed & keenly observant
Passion for procedural discipline
Able to lift 40 - 60 pounds on a consistent basis