Chick-fil-A is premium, national brand experiencing unprecedented growth and recognized as a customer service leader. At Chick-fil-A Greenwood, we are committed to being a good steward of the brand by daily providing an excellent experience for our guests and delivering “Remark”able food and service. Locally, we are committed to having a positive influence on our team members, guests, and our community. Come join our team as a Restaurant Manager!
Medical insurance plans, 401 K, and PTO for full time employees
Competitive Pay
Flexible hours and closed on Sundays
College Scholarship opportunities & tuition discounts
Advancement opportunities - we love to promote from within!
Generous meal benefits and discounts
Leadership positions are responsible for leading our team and directing the daily operations in our restaurant to ensure our Chick-fil-A Operational Requirements and customer service, sales, profit, and growth goals are achieved.
They are engaged in the day to day operations of the restaurant and is responsible for performance of the restaurant. Leadership Staff lead, develop, and support the directors and teams in the execution of their goals.
Performance indicators include:
Customer service overall satisfaction
Sales performance
Productivity & profit benchmarks
Scheduling & daily organization of operations
Coaching and leadership development
Managing cost control including food, labor, and supplies
Solving problems and engaging others in solutions
Managing cash operations and reporting functions
Ensuring food safety and quality requirements
Security
Understanding and consistent application of handbook policies & civility codes
Involvement in redirecting, promoting, and terminating team members
Involvement in employee discipline and documentation
Leading the team to reduce waste and inefficiencies
Adhere to hygiene and appearance standards
You are a servant leader
You are self led and manage time and resources well
You are well organized and good planner
You identify strengths and opportunities in others
You uphold Chick-fil-A’s vision, mission, and values
You are able to coach and train others
You build strong and healthy relationships
You confront under performance and manage a positive outcome
You communicate clearly
You encourage and positively influence others
You strive for high standards and personal excellence
You take responsibility for outcomes and decisions
You are passionate about providing excellent customer service
You are able to build a team and keep them focused on mission
ServSafe Certified preferred (We can train in restaurant)
Minimum 2 - 5 years of management or leadership experience
Must use CORE 4 as model to serve our guests
Willingness to step in and learn each position
Working knowledge of Front and Back of House recommended