Chief Engineer

QUEENSIDE HOSPITALITY LLC

Chief Engineer

Matteson, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Opportunity for advancement

    Paid time off

    Overview:

    The Chief Engineer is responsible for overseeing the engineering operations of the hotel, ensuring the efficient and effective maintenance of all hotel facilities and equipment. This leadership position requires a hands-on approach to managing day-to-day operations, service, and repairs, as well as fostering collaborative relationships with fellow managers and associates. The ideal candidate will embody humility, experience, and an open-minded attitude while promoting a culture of teamwork and professionalism.

    Key Responsibilities:

    • Uphold and model the company’s principles by ensuring that direct reports also embody these values to drive collaboration and hospitality.
    • Actively participate in the recruitment, training, scheduling, coaching, and motivating of engineering associates to foster an environment that nurtures ideas and develops future talent.
    • Lead pre-opening and post-opening planning to implement a comprehensive preventative maintenance program and work order system that extends the life of all furniture, fixtures, and equipment in the hotel.
    • Assign tasks to associates, inspect their work, and monitor activities to ensure standards are met and associates feel valued while exceeding guest needs.
    • Collaborate with other departments and external vendors to establish cleaning and preventative maintenance programs, ensuring the appearance and longevity of all hotel assets.
    • Ensure the safety and well-being of hotel guests and associates, responding swiftly to emergencies and verifying that all associates are trained in proper emergency procedures.
    • Analyze operational metrics, KPIs, and P&Ls, providing coaching and corrective actions that target root causes and prioritize issues within the Engineering Department.
    • Participate in hotel operations meetings, offering insightful suggestions and feedback to advocate for the Engineering Department and support overall hotel success.
    • Collaborate with external contractors to ensure quality and timely work while prioritizing guest experience and developing long-term partnerships.
    • Communicate regularly with the General Manager to provide updates, align on priorities, and discuss resource needs to support operations.

    Qualifications:

    • Minimum of seven (7) years of experience in a Maintenance and Facilities leadership role within an upscale hotel or residential community.
    • Degree or certifications in HVAC, Electrical, Mechanical, Refrigeration, or Life Safety Systems.
    • Advanced knowledge of hotel property, plant, and equipment, as well as preventative maintenance systems.
    • Pre-opening experience preferred.
    • Proficient in English (reading, writing, and verbal communication).
    • Intermediate skills in Microsoft Excel and Word.
    • Familiarity with computer-assisted maintenance systems (e.g., MPS, BMS).
    • Ability to sit, stand, and walk for extended periods, bend, climb stairs, and occasionally lift up to 50 lbs.
    • Flexibility to work varying schedules, including evenings, weekends, and holidays, as needed by the hotel.

    Leadership Expectations:

    • Lead by example, actively working alongside team members and providing constructive feedback and coaching.
    • Collaborate openly with all departments, including Sales, Banquets & Catering, Guest Services, Housekeeping, Food & Beverage, and Culinary, to enhance the guest experience.
    • Demonstrate professionalism in all interactions with managers, direct reports, and peers.
    • Employ analytical skills to make informed recommendations while valuing input from others.
    • Build rapport through effective communication and adapt presentation techniques for diverse audiences.
    • Engage in collaborative problem-solving efforts to identify and address operational barriers.
    • Drive results by influencing and guiding others to execute strategies effectively.
    • Balance strategic oversight with hands-on implementation, prioritizing tasks as needed to accommodate workload demands.

    Salary