Benefits:
Opportunity for advancement
Paid time off
Overview:
The Chief Engineer is responsible for overseeing the engineering operations of the hotel, ensuring the efficient and effective maintenance of all hotel facilities and equipment. This leadership position requires a hands-on approach to managing day-to-day operations, service, and repairs, as well as fostering collaborative relationships with fellow managers and associates. The ideal candidate will embody humility, experience, and an open-minded attitude while promoting a culture of teamwork and professionalism.
Key Responsibilities:
- Uphold and model the company’s principles by ensuring that direct reports also embody these values to drive collaboration and hospitality.
- Actively participate in the recruitment, training, scheduling, coaching, and motivating of engineering associates to foster an environment that nurtures ideas and develops future talent.
- Lead pre-opening and post-opening planning to implement a comprehensive preventative maintenance program and work order system that extends the life of all furniture, fixtures, and equipment in the hotel.
- Assign tasks to associates, inspect their work, and monitor activities to ensure standards are met and associates feel valued while exceeding guest needs.
- Collaborate with other departments and external vendors to establish cleaning and preventative maintenance programs, ensuring the appearance and longevity of all hotel assets.
- Ensure the safety and well-being of hotel guests and associates, responding swiftly to emergencies and verifying that all associates are trained in proper emergency procedures.
- Analyze operational metrics, KPIs, and P&Ls, providing coaching and corrective actions that target root causes and prioritize issues within the Engineering Department.
- Participate in hotel operations meetings, offering insightful suggestions and feedback to advocate for the Engineering Department and support overall hotel success.
- Collaborate with external contractors to ensure quality and timely work while prioritizing guest experience and developing long-term partnerships.
- Communicate regularly with the General Manager to provide updates, align on priorities, and discuss resource needs to support operations.
Qualifications:
- Minimum of seven (7) years of experience in a Maintenance and Facilities leadership role within an upscale hotel or residential community.
- Degree or certifications in HVAC, Electrical, Mechanical, Refrigeration, or Life Safety Systems.
- Advanced knowledge of hotel property, plant, and equipment, as well as preventative maintenance systems.
- Pre-opening experience preferred.
- Proficient in English (reading, writing, and verbal communication).
- Intermediate skills in Microsoft Excel and Word.
- Familiarity with computer-assisted maintenance systems (e.g., MPS, BMS).
- Ability to sit, stand, and walk for extended periods, bend, climb stairs, and occasionally lift up to 50 lbs.
- Flexibility to work varying schedules, including evenings, weekends, and holidays, as needed by the hotel.
Leadership Expectations:
- Lead by example, actively working alongside team members and providing constructive feedback and coaching.
- Collaborate openly with all departments, including Sales, Banquets & Catering, Guest Services, Housekeeping, Food & Beverage, and Culinary, to enhance the guest experience.
- Demonstrate professionalism in all interactions with managers, direct reports, and peers.
- Employ analytical skills to make informed recommendations while valuing input from others.
- Build rapport through effective communication and adapt presentation techniques for diverse audiences.
- Engage in collaborative problem-solving efforts to identify and address operational barriers.
- Drive results by influencing and guiding others to execute strategies effectively.
- Balance strategic oversight with hands-on implementation, prioritizing tasks as needed to accommodate workload demands.
Salary