Job Description

What you’ll do….

• Manage and maintain the building systems using intelligent building management. Develop and deliver smart building strategies and solutions, leveraging the installed leading-edge technology systems for optimal energy management, enhanced operations and maintenance, and improved guest and employee experience and productivity while driving business growth.
• Ensure that there are effective preventative and routine maintenance schedules in place; maintain accurate records all rooms, equipment and PM programs.
• Maintain all plant, utility and building system areas of the building.
• Conduct room, public area, food service and back of house inspections; and identify repair needs.
• Manage the onsite activity of all contractors.
• Order all maintenance supplies and ensure stock controls are in place.
• Responsible for monitoring all utility meter readings.
• Maintain accurate drawings, plans and material specifications for the property.
• Maintain records of all machinery and equipment including manufacturers details, specifications, warranties and manuals.
• Assist with the preparation of all risk assessments.
• Oversee the hotel’s fire and emergency plans to ensure that all fire, life, safety equipment is maintained and tested per applicable.
• Lead the hotel high rise, fire, safety committee and emergency response teams.
• Arrange and co-ordinate quotes from suppliers in relation to maintenance work.
• Ensure that all senior management are aware of any serious defects within the building.
• Ensure that all hotel Standard Operating Procedures are trained and adhered to and pro-actively project manage any changes in policies and procedures.
• Coach and develop the team, ensuring that they are well motivated and informed.
• Set ambitious yet realistic objectives for the team to ensure efficiency and cleanliness of all areas of the hotel. Motivate the team and help where required within the business.
• Monitor the performance of the team and give regular feedback.
• Ensure a good relationship is maintained between Engineering, Housekeeping and Front Office.
• Accurately complete all People Team documentation including payroll, recruitment, disciplinary and performance management documentation.
• Maintain awareness of departmental costs and utilities and ensure that expenses are kept in line with budget guidelines.
• Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.
• Work with heads of departments to manage Knowcross, the hotel management software.
• Assist the sales and events team with site inspections and event support and coordination and be confident on the hotel facilities.
• Propose, budget, and execute CapEx projects for the improvement of the property.
• Lead and maintain building sustainability guidelines and practices.
• Enforce safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.

Qualifications

What we’re looking for…

• You have a high and professional level of verbal and written communication skills and competent computer skills.
• You have at least 3 years of building management experience.
• You have strong team management skills and can effectively train, develop and lead a team.
• You have a knowledge of smart building management, including but not limited to HVAC, electrical and plumbing.
• You have experience of monitoring and implementing Health & Safety procedures.
• A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• Ability to work positively and collaboratively to achieve the highest standards of delivery at work
• Your humble and open to ideas. We leave our egos at the door and help get shit done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together, we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

What’s in it for you…

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 24 days of paid time off and holidays plus a comprehensive insurance benefits package.
• Food on us during your shift.
• Enjoy a free night at The Hoxton when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

More about us….

The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces.

The Hoxton, Portland is an equal opportunity __ employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.