Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Position Title: Chief of Staff / Project Manager
Location: Good Shepherd Community Clinic, Inc.
Reports to: Chief Executive Officer (CEO)
Mission: The GSCC exists so that the working poor and others who lack healthcare access receive quality care and improved health outcomes.
Vision: Empowering Well-Being
Core Values: Love, Respect, Fight, Resilience and Flexibility
Position Overview:
The Project Manager / Chief of Staff will play a critical role in driving strategic initiatives, streamlining internal processes, and supporting the CEO in achieving organizational goals. This position acts as a bridge between the executive team and various departments, facilitating communication, tracking progress, and managing key projects to ensure alignment with the GSCC’s mission to provide high-quality, accessible healthcare.
Key Responsibilities:
Project Management and Strategic Planning
Lead and oversee organizational projects from conception through completion, ensuring adherence to timelines, budgets, and quality standards.
Support the CEO in developing and executing strategic plans, prioritizing initiatives that align with the GSCC’s mission and goals.
Monitor and report on key performance indicators (KPIs), working with department heads to ensure alignment with annual strategic objectives.
Develop, implement, and maintain project management tools and templates to streamline processes and optimize efficiency.
Operational Oversight and Process Improvement
Collaborate with cross-functional teams to identify operational bottlenecks and implement solutions for continuous improvement.
Coordinate regular status meetings with the executive team and department leaders to facilitate communication, problem-solving, and alignment across all functions.
Facilitate the execution of the CEO’s initiatives and directives, ensuring actions and outcomes are tracked and followed up on.
Executive Support and Communication
Serve as a trusted advisor to the CEO, providing support in decision-making and prioritizing activities for maximum impact.
Manage the CEO’s agenda, assisting in preparation for meetings, presentations, and internal or external communications.
Prepare executive summaries, reports, and presentations, distilling complex information into actionable insights for the CEO and Board of Directors.
Board and Stakeholder Engagement
Coordinate and support Board meetings, preparing materials, agenda items, and follow-up documentation as needed.
Act as a liaison between the executive team, Board members, and key stakeholders, ensuring clear, timely communication and fostering positive relationships.
Support community engagement and partnership initiatives as needed to advance organizational goals.
Risk Management and Compliance
Partner with the Compliance and Quality team to monitor and address organizational risks, ensuring adherence to all regulatory and grant requirements.
Oversee compliance with internal policies and procedures, implementing changes or improvements to promote efficiency and mitigate risk.
Leadership Development and Workforce Support
Assist in the development and implementation of leadership training programs for emerging leaders and middle management.
Work closely with Human Resources and other departments to enhance employee engagement and support professional development initiatives.
Qualifications:
Education: Bachelor’s degree required, Master’s degree in Healthcare Administration, Public Health, Business, or a related field preferred.
Experience: Minimum of 5 years in project management, healthcare administration, or a related field; prior experience in an FQHC or healthcare setting strongly preferred.
Skills:
Strong project management skills, including proficiency with project management tools (e.g., Monday, Asana, Microsoft Project, etc.).
Excellent communication and interpersonal skills, with the ability to build relationships at all organizational levels.
Proven ability to drive strategic initiatives, manage multiple projects, and meet deadlines.
High level of discretion, judgment, and the ability to handle confidential information.
Strong analytical and problem-solving abilities, with a focus on results and attention to detail.
Leadership skills, with demonstrated experience in coaching and developing teams.
Work Environment: This position operates in a fast-paced environment that requires adaptability and a proactive approach. Occasional evening or weekend work may be required, especially during critical project phases or organizational events.