Childcare Administrator

The Learning Experience #197

Childcare Administrator

Toms River, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Administrators at The Learning Experience are responsible for the operational performance of the Center. They have an essential ability to have customer engagement and leading people, ultimately creating an environment where others can thrive.

    Role Responsibilities:

    BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

    Hires outstanding talent and ensures center is fully staffed with high performing teachers

    Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact

    Forecasts future enrollment based on annual graduation

    Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.

    Manages all vendor relationships- organizes facilities maintenance and technology support

    In partnership with Center Director, conducts team meetings to communicate important information and set a direction

    CUSTOMER ENGAGEMENT

    Executes marketing brand campaigns within the center and implements local marketing activities.

    Effectively uses social media channels for parent engagement and retention

    Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.

    Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers

    Has a strong understanding of the childcare offerings within the community

    Maintains the lead tracking portal and customer database

    Coordinates the registration process and maintains customer and employee information in center systems

    Responsible for communications to families (i.e. billing, newsletters)

    Plans and manages budget for “parent pleasers”

    Qualifications:

    Demonstrated leadership ability with a minimum of 1+ years of experience in a customer-facing sales setting

    Worked in a childcare setting for 1+ years

    Ability to leverage data to understand the business and make decisions

    Bachelor’s degree preferred

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.