Benefits:

Bonus based on performance

Competitive salary

Paid time off

Training & development

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Chinese speaking Medical Biller to join our team! As a Medical Biller, you will be working closely with patients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from patients. You will also assist and follow-up inquiries to patients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone.

Responsibilities

Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare

Note and process all necessary forms from the insurance

Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures

Work with doctor’s offices and hospitals to obtain charge information and billing details

Enter all billing and payment information into the system properly and without errors

Follow up with patients and payments, as needed

Answer phones, assist patients with questions, take messages, and screen calls

Maintains the highest level of confidentiality

Qualifications

Strong customer service skills

Must speaking Chinese and English

Previous experience with medical coding or billing desired

Previous EMR system, EPIC or MDland prefered

Strong organization skills

Excellent attention to detail