Customer Service Representative/Receptionist
Job Description
Chippens Hill Veterinary Hospital has a solid team of staff members who are more like a family and we are looking to add the right person to our growing business. We are a fast paced veterinary hospital with a great culture of Teamwork. CSR/Receptionists are responsible for greeting clients and their pets by name and making them feel welcome in person and on the phone. CSR's will be responsible for scheduling appointments, entering client and patient information into our practice management system upon check-in, differentiating routine cases from emergency cases, generating invoices, explaining treatment plans with associated costs to clients, and processing payments. We are looking for a compassionate individual who is a team-player with excellent communication skills, proficient computer skills, is knowledgeable with Word, Excel and Email, is able to work in a fast paced environment, can multitask, and has had previous customer service experience, preferably in the animal health field. CSRs should be able to lift up to 40lbs. We are looking for someone with a flexible schedule; morning, night and weekend shifts will be required, but rotated among the CSR team. However we fully respect the work-life balance and try to make accommodations whenever possible. Come join our Team!
Company Description
Chippens Hill Veterinary Hospital, in Bristol, CT, was established by Dr. Larry Linnetz in 1976. In 2013 Chippens Hill Veterinary Hospital proudly joined Community Veterinary Partners in order to empower best medical practice and maximize employee benefits. Our hospital is an AHAA accredited facility, which helps us maintain optimum service to our clients and their pets through continuing education, modern technology, cleanliness, and compassionate communication. Lead veterinarian, Emily Elliot VMD, and full-time veterinarian, Cara Sweet, DVM, value the trust our clients place in us, and we enjoy the respect the main office accords our participation in managing the hospital . Located in west central Connecticut, Bristol has easy access from suburban, urban, rural, and coastal communities. At Chippens Hill, we encourage interests and activities that sustain personal interest beyond the professional workplace. We are surrounded by cultural and athletic opportunities in Connecticut, and the excitement of Manhattan can be had in a day trip! Enrich both your professional and personal lives by joining the team at Chippens Hill Veterinary Hospital!