AFEX is a trusted global payment and risk management solutions specialist with a heritage that dates back to 1979. We offer a comprehensive range of global payment and foreign exchange services, including foreign currency drafts, wire transfers, risk management tools with designated Account Executives. We can handle every aspect of a client’s foreign payment needs, from risk consultation to transaction execution.
We are currently hiring for a Business Developer/ Account Executive based in our office in Milan.
ROLE:
Working as a part of a Sales Team alongside a Business Development Manager, Client Manager, Options Dealer and Options Dealer Support to provide worldwide foreign currency exchange services and cross-border payments services to corporate clients. As a part of the team the Business Development Executive will be responsible for developing their own sales strategies as well as providing support for the rest of the team.
This role should act as a Brand Ambassador for AFEX, to act in a way that promotes AFEX’s vision to be “a trusted business partner”. All actions and interactions both internally and externally should be executed to underpin and uphold the AFEX core values:
- Trust: Our aim is to build a long-term relationship, becoming your trusted partner. We earn trust by delivering on our commitments and putting the needs of our customers and colleagues first.
- Expertise: We strive to be the best in our field; through our dedication to continually learn and excel, we’ll deliver strategically adept solutions that work for you.
- Value: We constantly challenge ourselves to find the best ways to deliver value to our clients and each other, providing personalized services that enhance our customer’s business.
RESPONSIBILITIES:
- Independently identify and pursue new business opportunities within the team structure to meet and exceed individual revenue and new business targets.
- Support the Client Manager with soliciting orders, pricing up the order/trade and execute the order via client instructions.
- Support the Business Development Manager with lead generation, client calls and client meetings.
- Act as a regular point of contact, interacting with clients on a regular basis through telephone consultations in order to deepen relationships by providing market updates and insight on the impact of market movements.
- Work as a part of the team to generate, motivate and support sales team efforts.
- Work alongside back office staff to resolve potential Compliance, Operation or Credit issues of concern.
- Manage the client on-boarding process for the team.
- Commit to a program of continuous training and development as part of AFEX.
- Absolute adherence to company compliance and regulatory requirements and guidelines.
- Participate in IT testing projects.
- Take ownership of resolving all client queries and investigations.
- Initiate all investigations - recalls, tracers, amendments, stop payments: this goes hand in hand with client queries above
- Processing Schedule Payments through AFEX systems.
- Processing Forward Drawdowns through AFEX systems.
- Inputting wire payment requests through AFEX systems.
- Managing the Trade Offset process through AFEX systems.
Required Skills
Required Experience
QUALIFICATIONS AND EXPERIENCE:
- Excellent interpersonal and communication skills.
- Banking or Financial experience preferred
- Demonstrate self-confidence, strong interpersonal skills and a proven ability to persuade
- Proven relationship builder with colleagues and clients.
- Strong motivation and enthusiasm.
- Experience of using initiative and being proactive.
- Proven ability to prioritise your workload and to work to strict deadlines.
- Strong team working skills from previous experience.
- The ability to work well under pressure.
- Good administrative skills.
- Strong sales and analysis skills for successful business generation.
- Excellent verbal and written communication ability.
- Excellent time management.
- Insight and experience to protect the company’s commercial priorities and positively drive client relationship.
- Ability to work with and extreme attention to detail, particularly with respect to client information and payment data.
- Strong IT skills.
- Excellent working knowledge of foreign exchange markets and their conventions.
- Strong mathematical skills.
- An undergraduate degree in an analytical or business-related field of study.