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Civil Rights Intake Specialist

Vergence

Civil Rights Intake Specialist

Indianapolis, IN
Full Time
Paid
  • Responsibilities

    On-site position. Must live in the Indianapolis area.

    Pay: $23.00/hour

    In this role you will:

    • Respond to online inquiries regarding the filing of complaints
    • Effectively interview potential Complainants
    • Analyze and summarize information received from online inquiries
    • Prepare investigative work case files for investigations
    • Send Notice of Complaints and interrogatories to relevant parties
    • Provide excellent customer service, via telephone and in person
    • Responsible for monthly reporting
    • Analyze and apply relevant laws to establish jurisdiction over cases for enforcement areas
    • May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
    • Research databases for correct contact information for relevant parties and witnesses