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Lead Contents Technician

Blue Kangaroo PACKOUTZ of Austin

Lead Contents Technician

Austin, TX
Full Time
Paid
  • Responsibilities

    COMPANY OVERVIEW

    Blue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions to help homeowners, property owners, businesses, and institutions restore what they value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free.

    JOB SUMMARY: This position is responsible for leading crews in full service contents restoration projects - from packout, to storage, to delivery. Main functions will include leading others and performing tasks related to contents packing, deodorizing, manipulation, and storage. This position will report to the General Manager.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Maintaining equipment used in daily tasks

    Perform Dry and Wet mitigation/pre-cleaning using accepted procedures

    Manipulate contents at the client site to allow for the remediation crew to perform required tasks

    Applies inventory management for client contents inline with Blue Kangaroo PACKOUTZ procedures

    Correctly wrap and package contents to prevent damage during transport

    Accurately load and unload contents on and off the truck

    Transport contents to cleaning facility for cleaning and storage

    Adhere to MSDS recognized standards

    Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition

    Adhere to appearance guidelines and corporate values

    QUALIFICATIONS

    Construction, restoration, moving, or insurance industry experience preferred

    Must be able to identify product (consumables), usage, and disposal requirements with training

    Eligible to operate a motor vehicle per Blue Kangaroo PACKOUTZ’s vehicle policy

    Forklift certification or ability to become certified

    Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic

    Strong customer orientation with excellent interpersonal communication skills

    Ability to multitask in a fast-paced environment

    Comprehensive understanding of customer service principles and practices